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FREQUENTLY ASKED QUESTIONS

  • Where do the Cook & Craft Camps take place?
    All courses are run in our HSE-approved kitchen in Classes Lake, Ballincollig.
  • My child has special needs. Is the Cook & Craft Camp suitable for them?
    The course is designed inclusively. We would ask that details are provided, when booking, in terms of the specific accommodations your child would require. In addition, it's possible to schedule an advance visit to our venue (in the week or fortnight beforehand) so both child & parent can become more familiar with the environment and ourselves as hosts.
  • I have an allergy or dietary restriction. Can I join the Cook & Craft Camp?
    Of course! On the booking page please fill in the appropriate section with all the relevant details so we can accommodate your requirements. Where specific accommodations are being made, we will liaise with participants/parents & guardians in advance to notify them of what they are / how they will be provided.
  • What happens to the food participants make?
    Whereas participants may be eager to try some of this during the camp, and will be allowed to do so, the idea is that the bulk of what each child bakes, decorates and crafts goes home with them to be enjoyed there.
  • What is Gourmet Brigadeiro?
    A Brazilian delicacy - creamy, intense, bite-sized chocolate. Made with Callebaut chocolate and hand-rolled into balls of heavenly chocolate indulgence.
  • How long do Brigadeiro stay fresh?
    Real food doesn't last too long and our Gourmet Brigadeiro are a delicate treat. We recommend that you enjoy them fresh within 3 days of purchase. Between 3 & 5 days, the product begins to crystallise and you may not be able to enjoy it at its optimal quality. Brigadeiro should be consumed within 5 days. This is its "use by" date.
  • How can I keep my Gourmet Brigadeiro as fresh as possible?
    For best results, keep our products closed and away from strong odours. They should ideally be stored at room temperature in a dark, dry environment.
  • What ingredients and allergens are in a Brigadeiro?
    The basic ingredients are: Condensed Milk Chocolate However, please note the following additional ingredients contained within our Brigadeiro range: Whiskey Brigadeiro: Alcohol Strawberry and Raspberry Brigadeiro: Citrus/Fruit Biscuit Brigadeiro: Wheat & Barley Coconut Brigadeiro: Sulphur Dioxide
  • Do you make Vegan Brigadeiro?
    Yes! After multiple attempts at getting them right, we're happy to be able to offer Dairy & Gluten-Free Brigadeiro.
  • Where can I find nutritional information?
    Just click on the product that you're looking at for the specific details section of each. If you would like further information on any product, please send us an e-mail (Lauanadesigns@Gmail.com) and we'll get back to you just as quick as we can.
  • Do you cater for events?
    We're happy to sweeten any special occasion. We cater for weddings, corporate events, communions, birthdays and baby showers, among other events. Product finishes and cases can be catered to your specific requests to make your celebration unique and unforgettable.
  • Do you supply businesses?
    We love drink a good coffee beside our Brigadeiro. So, we're very happy to supply cafes and other premises. Please message us for a sample of what we can supply you with.
  • How soon can I get my order?
    we're pleased to be able to offer our customers next-day delivery or pick-up for all orders placed before noon (applies to Collections range and Tasting Box). Personalised orders, or those of over 36 units , can take up to 3 days to prepare. We advise of the delivery window when closing customised requests.
  • What times of day do you deliver?
    We offer two delivery windows: Morning (9am - Noon) and Afternoon (2pm - 5pm) each day. Please indicate your preference when ordering, otherwise we'll message you the day beforehand indicating when they'll arrive. If neither window suits, please let us know and we will do our best to accommodate this within our delivery schedule.
  • How does collection work?
    Products are made on the morning of their pickup, and are available for collection between 9am and 5pm. We encourage customers to give us a ring when they are headed for collection - so we can make the pickup as seamless as possible. Please see Eircode with your order e-mails, we're the purple door...!
  • What if I live outside of Cork?
    We accept orders beyond Cork on a case-by-case basis. Please call Adam (087-2117883) or e-mail us (Lauanadesigns@gmail.com) and we will see what we can do.
  • How can I make a complaint?
    We're always confident you'll love what we make. That said, should you feel we came up short, please get in touch with us through by e-mail (lauanadesigns@gmail.com) and we will look into and respond to your concerns as quickly as possible.
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